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Adding a Phone Gateway to a Virtual Agent

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Adding a Phone Gateway to a Virtual Agent

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This Course Includes

  • iconcoursera
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  • icon1 hour 30 minutes
  • iconenglish
  • iconOnline - Self Paced
  • iconproject
  • iconGoogle Cloud

About Adding a Phone Gateway to a Virtual Agent

Update Default Welcome Intent

Add a phone gateway to allow users to dial into our virtual agent

Transfer a user using the phone gateway

What You Will Learn?

  • Receive training from industry experts.
  • Gain hands-on experience solving real-world job tasks.