Become a User Experience architect with Service Blueprints

What You Will Learn?

• Take the user experience of your offering to the next level with service design blueprints..
• In today’s day and age, everything revolves around the user. A solid user experience almost guarantees companies to become successful in a sustainable manner. But how can companies ensure a good enough user experience? This is where service design comes in. Service design is a mindset, a process and a toolbox that will hack our brains into delivering high-value user experiences. .
• Service blueprints are a very powerfull tool within service design. They provide a high-level view of the user experience and a detailed view of what is going on under the hood of the service. .
• This course is an introduction to service design blueprints and doesn't require any prior knowledge..
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• What will you learn?.
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• Who is this course for?.
• Recent graduates looking to start a position as a service designer, a business analyst, business consultant, product manager, product owner or even a UX designer..
• Junior service designers wanting to strengthen their knowledge..
• Senior service designers looking to brush up their skills..
• All professionals who are actively doing service design in their field of expertise and wanting to formalize their way of working..
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• What else can I offer you?.
• You will have access to:.
• The slides of the course which you can use at your own convenience.
• A fun assignments to make things more tangible.
• Handouts and templates to help you in your day-to-day service design activities.
• Access to an industry expert. In case you have questions feel free to contact me and I will do my absolute best to guide you..
• See attached resources in the project description..
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• Check out my other courses:.
• Service design series: .
• Service design: fundamentals & patterns (click here for more information).
• Service design: prototypes (click here for more information).
• Service design: service blueprints (you are here).
• Business analysis series:.
• Business consulting series: .
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• Continuous improvements.
• The course is being upgraded on an incremental and iterative basis. Just like product increments in agile... ;).