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Beginners Guide For The New Team Leader - Management Skills

Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care - 5 Courses In 1

     
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This Course Includes

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  • icon4.6 (190 reviews )
  • icon5h 14m
  • iconenglish
  • iconOnline - Self Paced
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About Beginners Guide For The New Team Leader - Management Skills

Change A Team Culture As A New Team Leader - 5 Courses In 1 Bundle

Do you want to be able to change the culture of your team as a Team Leader, Supervisor or A New Manager? One of the biggest problems Team Leaders, Supervisors and New Managers face is poor team culture. This 5 Course Bundle is an introduction to understanding what Team Culture is and how to apply it for different needs.

Become A More Aware Team Leader:

It will also teach you how be more aware of your team's culture and will broaden your management skills and increase your value to the organisation you work for.

Who Is This Course For?

This introductory course is designed for beginners in leaderships and those on the front line like Team Leaders and First and Second Line Managers.

About This Bundle Of Courses:

This is a series of culture change courses on specific topics and has been developed and delivered by Stephen Mather who is a leading UK management change consultant, trainer, coach and psychologist. Stephen is a much sought after Management and Business Change Consultant in the UK and has worked with companies of all sizes spanning a large range of industry sectors. Stephen is well placed to help guide you through culture change within your team. So don't delay - start your journey today!

_Course Number 1: The New Manager_

What Is A Team Culture

How Culture Affects What People Do

Why Culture Matters

Three Steps For Culture Change

_Course Number 2: Create A Culture Of Team Respect_

Why Do You Want To Change Your Team Culture

What Behaviour Will You See In The New Culture

It Is The Way They Talk To Each Other

Showing A Genuine Interest In The Other Person

Assuming Your Colleagues Best Motives

Listening To Each Other And Solving Problems Together

Using This Culture Change Method

_Course Number 3: Create A Culture Of Team Safety_

Why Do You Want To Change Your Team Culture

What Behaviour Will You See In The New Culture

Influencing Your Team To Always Perform Safety Checks

Influencing Your Team To Make Safety The Priority

Influencing Your Team To Intervene On Each Other

Identifying More Behaviours And Ways To Influence Them

Your Team Safety Culture Within Your Organisation

Using This Culture Change Method

_Course Number 4: Create A Culture Of Continuous Improvement_

Why Do You Want To Change Your Team Culture

What Behaviours Will You See In The New Culture

Continuous Improvement - Basic Training For The Team

Continuous Improvement - Learning The Lingo

Practice And Communicating The Process

Small Teams Taking Small Steps

Involving Everyone

Cultural And Attitudinal Blockers

Visual Management Of Improvements

Using This Method For Culture Change

_Course Number 5: Create A Customer Care Culture_

Why Do You Want To Change Your Team Culture

What Behaviour Will You See In The New Culture

Influencing Your Team To Welcome Customers

Helping Your Team To Become More Customer Focused

Influencing Your Team To Go Above And Beyond

Influencing Your Team To Follow Up With Your Customer

Using This Culture Change Method

Join Us

So join us on the other side and learn how to become a successful manager in culture change!

What You Will Learn?

  • In this course you will learn how to manage culture change as a Team Leader. .
  • You will learn how culture is created and managed in a team in the first course. .
  • You will learn how to create a culture of team respect in the second course. .
  • You will learn how to create a culture of team safety in the third course. .
  • You will learn how to create a culture of continuous developement in the fourth course. .
  • You will learn how to create a culture of customer care in the fifth course..