Business Continuity Management & ISO 22301 - Complete Guide

About Business Continuity Management & ISO 22301 - Complete Guide

Welcome to one of the best business continuity management course you'll find anywhere. This course will enable you to develop not only a highly in demand skill of today but also to help organizations survive and become more resilient. We will start this course by understanding the fundamental organizational resilience and Business Continuity Management (BCM) concepts. What BCM is and what’s it’s not. I’ll clarify the misconceptions and confusions about Business Continuity and explain what benefits it brings to an organization from different perspective such as benefits from business, financial, internal processes and stakeholder perspectives. We’ll also look at the global Business Continuity Management standard i.e. ISO 22301: 2019 and its requirements. Once we have understood the key concepts and elements of the BCMS, we will dive deep in each of these main areas of the business continuity:

- Introduction and Key Business Resilience Concepts

Understand some

common myths and misconceptions

about Business Continuity

Learn key aspects of broader business resilience i.e.

Emergency Response, Crisis Management, Incident Management, Business Continuity Planning and IT Disaster Recovery

Understand how these plans and processes link to each other in a very easy to understand

disruption timeline

- ISO 22301:2019 – Business Continuity Management System

Understand what

ISO 22301 standard

is

Learn what is ISO’s

PDCA (Plan Do Check Act)

lifecycle.

Learn about the requirements of

10 ISO 22301 clauses

Understand the key

benefits of implementing and maintaining a Business Continuity Management System (BCMS)

from different perspectives, such as benefits from business perspective, financial perspective, internal processes perspective and stakeholders perspective.

- Governance

Understand the importance of having clear

accountability, ownership and responsibilities

.

Learn why a

Business Continuity Policy

is required and what should it include

Be able to understand the key aspects of a

Business Continuity Management Framework

- Risk Management

Understand why an effective

risk management

is important for the BCMS

Understand the difference between

enterprise risk management

(such as

ISO 31000

) and

business continuity management

Learn what some of the common

risk treatment

options are that can be applied to the business continuity risks.

- Business Impact Analysis

Study what

Business Impact Analysis (BIA)

is. Why do we do this analysis, and how BIA helps you understand your organization better.

Learn what

recovery objectives

are, the key terms of

Recovery Time Objectives (RTO)

and

Recovery Point Objective (RPO)

Learn the

6 steps of performing the Business Impact Analysis

.

- Business Continuity Planning

Understand what

Business Continuity Planning

is, why it’s important

Learn the

requirements and strategies of business continuity planning

Learn how to

develop a Business Continuity Plan

(BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs.

- Linkage with IT Disaster Recovery and Related Plans

Learn what

IT Disaster Recovery Plan (IT DRP)

is and what are the components for developing an IT DR Plan.

Understand that

BCP is not a standalone document

rather how it needs to connect seamlessly with the related plans such as Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery

- Human Factor

Learn why

training and awareness

is one of the most crucial aspect for the BCP to be useable and effective.

Understand the key education and awareness elements within the BCMS.

Learn

how business continuity can be embedded in the organizational culture

.

- Business Continuity Exercises

Study the importance of performing

Business Continuity Tests and Exercises

Be able to ensure that the plans are able to

meet the required objectives

(RTO and RPO)

Learn several business continuity

tests and exercise methods

and which one will be suitable in different scenarios.

Learn why performing

debriefing sessions

are important and how they should be conducted.

- Maintenance, Monitoring and Assurance

Learn

how BCPs and the BCMS should be maintained

and kept up to date

Understand what are the main aspects of performing the

periodic monitoring and assurance

of the BCMS. Finally in the conclusion section we will have a brief re-cap of what we have learned and discuss the next steps. I’ve also included quizzes, assignments, articles and downloadable material in this course that will help you practice and get additional guidance throughout your journey. Remember, I have worked on these approaches for a number of my clients across different continents, so the strategies we are going to learn, work in practice, not just on paper!