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Customer Service for Software Developers: Delighting Customers
For most developers, customer service is not at the top of the list of things they want to do, but it should be. In this course, we'll talk about the benefits of customer service, as well as how to deliver better customer service.
This Course Includes
pluralsight
4 (68 reviews )
2 hour 9 minutes 
english
Online - Self Paced
Expanded Courses
pluralsight
About Customer Service for Software Developers: Delighting Customers
Customer service can lead to business and personal success. Whether internal or external, helping customers feel appreciated and letting them know that you care about their needs can be instrumental to your success. In this course, we'll talk about customers and their needs, how to improve customer service (including what you can do right now), examples of great customer service, and how to help a customer become an evangelist.
What You Will Learn?
- Developing a Strong Customer Service Foundation : 37mins.
- How To: Specific Tactics to Improve Your Customer Service : 49mins.
- Examples Where Customer Service Has an Impact on Business : 14mins.
- Customer Service to Grow Your Business : 28mins.