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Delta Practice Tests: ServiceNow System Administrator (CSA)
Prepare for the ServiceNow Certified System Administrator (CSA) Delta exam with details and screenshots (unofficial)
This Course Includes
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Online - Self Paced
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About Delta Practice Tests: ServiceNow System Administrator (CSA)
Latest update (August 2025): Updated all practice questions for each ServiceNow release.
Exam Purpose
Prepare for the 'ServiceNow Certified System Administrator (CSA)' delta exam with the most comprehensive set of practice questions with detailed answer explanations, images, diagrams, screenshots, and reference links, all built in the latest ServiceNow release! The CSA exam certifies you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance.
Exam Preparation
Exam questions are based on the official ServiceNow Delta study guide and the ServiceNow release notes. This course should not be considered an official study or exam material and should only be used to practice for the Delta exam.
Practice Test Focus
Test 1: Xanadu release
Test 2: Washington DC release
Test 3: Vancouver release
Test 4: Utah release
Test 5: Tokyo release
Test 6: Rome release
Test 7: Quebec release
Test 8: Paris release
Exam Scope
_Platform Overview and Navigation (_
_6%_
_)_
ServiceNow Platform Overview
Platform capabilities and services
The ServiceNow Instance
Next Experience Unified Navigation _Instance Configuration (_
_10%_
_)_
Installing applications and plugins
Personalising/customising the instance
Common user interfaces in the Platform _Configuring Applications for Collaboration_ _(_
_19.5%_
_)_
Lists, Filters, and Tags
List and Form anatomy
Form Configuration
Form templates and saving options
Advanced Form Configuration
Task Management
Visual Task Boards (VTBs)
Visualisations, Dashboards, and Platform Analytics
Notifications _Self-Service & Automation (_
_19.5%_
_)_
Knowledge Management
Service Catalogue
Workflow Studio
Virtual Agent _Database Management and Platform Security_ (
30%
)
Data Schema
Application/Access Control
Importing Data
CMDB and CSDM
Security Center
Shared Responsibility Model _Data Migration and Integration (_
_15%_
_)_
UI Policies
Business Rules
System update sets
Scripting in ServiceNow
Exam Structure
For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.
_Multiple Choice (single answer)_ For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response that most accurately answers the question.
_Multiple Select (select all that apply)_ For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses. _____ _Disclaimer: This course is not affiliated with or endorsed by ServiceNow. ServiceNow® is a registered trademark of ServiceNow, Inc. All other trademarks are the property of their respective owners._