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Developing Interpersonal Skills
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Free
This Course Includes
coursera
4.7 (292 reviews )
3 hours (approximately) 
english
Online - Self Paced
course
IBM
About Developing Interpersonal Skills
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
What You Will Learn?
- Identify and analyze different communication styles and understand their strengths and weaknesses .
- Demonstrate active listening skills and questioning styles to explore issues and enhance understanding .
- Identify conflict response styles; approach and effectively mediate workplace conflicts.
- Determine ways to build and maintain trust and increase your influence and eminence in the workplace.