Information Technology Basics
Fundamental principles and concepts
Digital Transformation: How Data and AI Can Play a Role
One of the most common challenges enterprises face while undergoing digital transformation is fragmented customer data or lack of insight into the data, resulting in an incomplete customer profile and inadequate omni-channel and loyalty experience. Join Alibaba Cloud's Kam He for his first-hand experiences in tackling these challenges and sharing some critical lessons learned through Alibaba's own digital transformation journey.
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Course Insight
Suitable for beginner learners. This course serves as an entry point into Information Technology, building foundational knowledge before moving on to advanced frameworks or specialized paths.
Beginner FriendlySelf-Paced Learning
SKILLS TO
MASTER
Practical ApplicationTrending
Real-world project implementationBest Practices
Industry standard workflows and guidelinesCareers:Cloud Engineer, DevOps Engineer, Solutions Architect.
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What You’ll Learn
Join Kam He, Director of Solutions & Consulting at Alibaba Cloud for this session to learn more about how one of the most common challenges enterprises face while undergoing digital transformation is fragmented customer data or lack of insight into the data, resulting in an incomplete customer profile and inadequate omni-channel and loyalty experience.
When data is siloed and not aggregated in a centralized repository, then IT systems have very large data latency and real time data exchange issues, along with lack of data intelligence and automation, and inefficient supply chain management due to lack of demand forecasting.
If these challenges sound familiar to you, you may not be alone. Alibaba Cloud invites you to join Kam's session, where he will share his first-hand experiences in tackling these challenges and sharing some critical lessons learned through Alibaba's own digital transformation journey."
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Outcomes
- Digital Transformation: How Data and AI Can Play a Role : 19mins.
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