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How to Delight Customers in your Etsy Handmade Small Business: Create your Tribe

Unlock creativity with Skillshare! Learn acrylic painting, AI writing, graphic design, and photography.

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How to Delight Customers in your Etsy Handmade Small Business: Create your Tribe

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About How to Delight Customers in your Etsy Handmade Small Business: Create your Tribe

Intro to Etsy Communication Strategies

How to Communicate with Customers Online

Brainstorming how to Personalize

Creating Memorable Moments

Rule of Reciprocity

What to do with Negative Feedback

Final thoughts

What You Will Learn?

  • Brainstorm and share 3 ways that you can create a "memorable moment / experience" in your customer's experience. This is a brainstorming session to get the creative juices flowing, and no idea is silly. I want you to list out any ideas that pop into your head, and we will worry about editing them later..