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Information Technology (IT) Support PC
Professional Certificate programs are series of courses designed by industry leaders and top universities to build and enhance critical professional skills needed to succeed in todays most in-demand fields.
Free
This Course Includes
edx
0 (0 reviews )
8 months at 6 - 8 hours per week
english
Online - Self Paced
professional certificate
IBM
About Information Technology (IT) Support PC
IBM's Information Technology (IT) Support PC Professional Certificate
Technical Support Basics for Everyone
Hardware and Operating Systems
Software, Programming, and Database Basics
Networking and Storage Essentials
Beginners Guide to Cybersecurity
Introduction to Cloud Computing
IT Support Case Studies
Job Outlook
What You Will Learn?
- Develop key technical knowledge and up-to-date skills in preparation for a rewarding career in IT and technical support..
- Demonstrate in-demand hardware and software skills that help users select, install, and configure their devices, operating systems, and applications..
- Build essential computer networking, cybersecurity, and cloud computing skills that IT Support and Helpdesk specialists need to be successful..
- Practice customer service and troubleshooting skills through hands-on labs, demos, and interactive exercises to become job-ready..