
IT Professional Fundamentals: Software Troubleshooting
IT technicians must be proficient not only in hardware troubleshooting, but they must also be able to solve software related problems. This course will teach you approach software issues using a structured approach that minimizes downtime.
Learning Journey Context
This course serves as an entry point into Software Development, building foundational knowledge before moving on to advanced frameworks or specialized paths.
Relevant for professionals pursuing roles within Software Development.
Quick Facts
What Youâll Learn
The complexity and diversity of modern operating systems, software components, and apps means a higher probability of problems arising with software. In this course, IT Professional Fundamentals: Software Troubleshooting, youâll learn to identify and quickly resolve software and security related issues. First, youâll explore how to resolve problems related to the Microsoft Windows operating system. Next, youâll discover how to resolve problems related to mobile device software. Finally, youâll learn how to deal with common security problems and mitigate malware infections. When youâre finished with this course, youâll have the skills and knowledge of software troubleshooting needed to quickly resolve software-related problems when they arise.
Outcomes
- Course Overview : 1min.
- Solving Microsoft Windows OS Issues : 44mins.
- Solving Mobile Device Software Issues : 25mins.
- Mitigating Malware : 25mins.
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