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IT Professional: PC Troubleshooting & Helpdesk Career Course
Complete IT Professional Course: Technical Troubleshooting, Cyber Security, AI Tools, Windows 11, and Helpdesk Support
This Course Includes
udemy
0 (0 reviews )
6.5 total hours 
english
Online - Self Paced
course
Udemy
About IT Professional: PC Troubleshooting & Helpdesk Career Course
This comprehensive IT Professional course provides a complete foundation for building a successful career in technical support and helpdesk operations. Through over 50 detailed lectures across 7 sections, students will master essential skills ranging from fundamental PC troubleshooting to cutting-edge AI-assisted support tools, preparing them for the modern IT workplace.
Key Learning Outcomes:
Master technical support and PC troubleshooting methodologies
Develop proficiency in Windows 11 system administration
Implement essential cybersecurity practices
Configure and troubleshoot network systems
Leverage AI tools for enhanced IT support
Apply professional helpdesk best practices
Prerequisites:
Basic computer literacy
Familiarity with Windows operating systems
Problem-solving aptitude
Interest in technology and IT support
Course Benefits:
Practical Experience
Hands-on troubleshooting scenarios
Real-world technical challenges
Current industry tools and technologies
Modern Skill Development
AI tool integration
Latest Windows 11 features
Contemporary security practices
Career Advancement
Professional certification preparation
Industry-relevant skills
Career path guidance
Comprehensive Coverage
End-to-end support knowledge
Security best practices
Network administration essentials
Course Delivery:
Over 50 structured lectures
Practical demonstrations
Supplementary learning resources
Course completion certification
Learning Support:
Detailed lecture materials
Step-by-step on-screen tutorials
Real-world examples
Additional educational resources
Professional development guidance
This course is regularly updated to reflect the latest technological advancements and industry best practices, ensuring students receive the most current and relevant IT support training available.
What You Will Learn?
- Microsoft Windows Administration.
- Information About Endpoint IT Information Security and Antivirus Software.
- AI Tools for IT Technical Support.
- Prompt engineering for IT Troubleshooting.
- Windows User Management.
- IT Troubleshooting and Diagnosing Common Computer Issues.
- Network hardware and concepts.
- IP addressing.
- PC components and their functions.
- Learn how to install Windows.
- The Windows 11 settings app.
- Managing your files and folders.
- Diagnosing common computer issues.
- IT security fundamentals.
- Wireless networking standards.
- IT Helpdesk career advancement.