ITIL 4 Foundations Certification Course - ITSM Training

About ITIL 4 Foundations Certification Course - ITSM Training

NON-AFFILIATION DISCLAIMER: THIS COURSE IS NOT ASSOCIATED WITH NOR ENDORSED BY AXELOS.

ITIL 4

- the Information Technology Infrastructure Library is the conglomerate of Best Practices from several Industry sector and world class company.

ITIL4 Foundation

introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

ITIL 4 Foundation

is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their

ITIL 4

journey or people looking to update their existing This 3 hour course provides a full, highly-detailed, thorough and clear guide to

ITIL 4 Foundation

and how to implement it into the organizational day-to-day activities. This course offers an exceptional thorough look at the

ITIL 4 Foundation

framework as it goes through the Four Dimensions, the Guiding Principles, Service Value System, and the IT Service Management Best Practices. This course will help you gain a perfect understanding on the ITIL 4 Foundation framework with

REAL LIFE EXAMPLES, 3 Exams and +240 QUESTIONS WITH ANSWERS!

NOTE THAT THE LAST VIDEO/LESSON CONTAINS 3 Exams and +240 QUESTIONS WITH ANSWERS IN PDF FORM.

_PLEASE DO TAKE A LOOK AT THE VIDEOS PROVIDED FOR FREE BEFORE ENROLLING IN THIS COURSE!_

This course is divided into 5 sections:

The first section

acts as an

introduction

to the course, it provides you with definitions such as ITIL4, IT Service Management, the Four Dimensions, the Service Value System and more.

The second section

speaks of the

Concepts of Service Management

, such as, Value and Value co-creation, Organizations, service providers/consumers, and other stakeholders, Products and services, Service relationships, Value outcomes, costs, and risks.

The third section

contains a very detailed and simple explanation of the

Four Dimensions of Service Management,

such as, Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes,

INLCUDING REAL-LIFE EXAMPLES

.

The fourth section

contains a very detailed and simple explanation of

The Service Value System,

including, Opportunity, Demand and Value, The Guiding Principles -in which we'll talk about each one separately- , Governance, Service Value Chain, Continual Improvement,

INLCUDING REAL-LIFE EXAMPLES

..

The fifth part

is part of

The Service Value System,

here we'll go through each of the 34 Practices

INLCUDING REAL-LIFE EXAMPLES

.

_PLEASE DO TAKE A LOOK AT THE COURSE CONTENT BEFORE ENROLLING IN THIS COURSE!_