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Leadership Skills for a Hotel Manager: Lead with Confidence
Complete leadership training to master hotel management, build influence, and excel in hospitality operations

This Course Includes
udemy
4 (71 reviews )
3h 22m
english
Online - Self Paced
professional certificate
Udemy
About Leadership Skills for a Hotel Manager: Lead with Confidence
A complete leadership training course for a hotel manager. Become more persuasive and influential in hotel management.
You should
take this course
if you are
new to hotel managerial career
or you already work as a
hotel manager
and you want to
be more authoritative at your hotel in a persuasive way
so that your staff members should listen to you willingly and they do the job right as it should be done. And also, If you are worried about staff conflict and how to
keep your team
in a way so that they be working in a hotel to help you
run the hotel as you want
then this course will give the right tools for that. I know doing micro managing with team members is not easy, in this course you are going to
learn great strategies
which will help you to put micro managing on rest for good, instead
you be able to free up your time
to do other important tasks and have a wonderful day at your work. And if you are worried about that the staff members will run away for some reason If you ask them to do job then in this course you are going to
learn how to hire great team members
that will stay at work for long period of time and actually with them
you be able run your hotel on autopilot
. And if you are worried about if customer might asks unnecessary refunds or ask for false claims, then this course will give you the right thinking tools with which
you be able to know your customers & their problems
so that you can avoid those situations and if any tough situation arise then
you be able to deal
with them
more intelligently
in the current situation and be able
to make the right decision in conflict situations
. I have worked myself in the hospitality industry for long time and I know how it feels when you have to face the conflict situation with customer face to face, In this course
you are going to learn strategies
that will enable you
to handle conflict situations confidently and easily
. And if you are trapped in the trap of chasing the staff to please them then
this course will provide you the tools
so that you can stop chasing them, instead by applying
persuasive skills and strategies
which you will learn in this course
your staff members will begin to admire you and like you even more
. And as result of applying these thinking tools,
you be able to produce actual results
to business owner
while enjoying at work & keeping your job secure
for long period of time. And also, you will
have higher chances to get raise in wages
. This course consists of 8 modules, and each section of the modules is packed with
practical exercises
which you can do
to enhance & integrate the learnings from this course
. And you do not have to rush for the exercises, you can do these exercises at your own pace.
All of the strategies are easy to use
. Each exercise is explained in each section on how you can do them best. By doing these exercises
you will be able to install these strategies in your unconscious mind
as these exercises will help you to stimulate your mind to make the learning deeper. And
good thing about these skills and strategies are
that once you have honed them,
they will yours forever
. And as I said earlier these are practical strategies that
you can apply at your work or in personal life immediately
, so when you apply them at your work or in personal life,
your success is guaranteed
. So,
let’s take this personal development journey together during this course
and I will speak to you inside the course.
What You Will Learn?
- How To Set Up Authority .
- Understand Your Customer .
- How To Hire, Keep And Lead The Team Confidently .
- Build Long Time Relationship With Your Boss & Your Guest .
- Persuasive Appearance .
- How To Handle Complaints And Conflicts Like A Pro.