When you enroll through our links, we may earn a small commission—at no extra cost to you. This helps keep our platform free and inspires us to add more value.
LouvainX: Conflict Management: Mediation
Learn the fundamentals of mediation as a conflict management strategy to effectively help others address their own conflicts.
This Course Includes
edx
0 (0 reviews )
8 weeks at 4-6 hours per week
english
Online - Self Paced
course
LouvainX
About LouvainX: Conflict Management: Mediation
In the last decades mediation has become an essential method of conflict management. Indeed, contrary to traditional legal procedures (e.g., trials), mediation is a way to resolve divergences which is less expensive, faster and which brings greater satisfaction to the parties in conflict.
But intervening as a third party in the conflicts of others cannot be done without a good preparation and one needs to master its basics for mediation to be effective. This course will open the door to the fascinating world of mediation. You will learn the basic techniques of effective mediation, you will get acquainted with emotional regulation strategies and discover the best ways to communicate in order to help other people de-escalate their conflicts.
What You Will Learn?
- Analyze and model situations of mediation.
- Manage a mediation involving people around you either face to face or virtually.
- Learn the basics of emotional regulation.
- Identify the best communication practices in conflict management.