Information Technology Basics
Fundamental principles and concepts
Managing IT: Organizational Change Management
OCM is a skill needed in any line of business. It also happens to be one of the weakest and rarest skills within information technology. Start closing the gap between IT and the business by improving your ability to manage the people side of change.
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Course Insight
Suitable for intermediate learners. Works well as a continuation after mastering Information Technology fundamentals. It bridges the gap toward advanced, production-level engineering.
Intermediate FriendlySelf-Paced Learning
SKILLS TO
MASTER
Practical ApplicationTrending
Real-world project implementationBest Practices
Industry standard workflows and guidelinesCareers:Relevant for professionals pursuing roles within Information Technology.
Quick Facts
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What You’ll Learn
At the core of organizational change management is a thorough knowledge of how to successfully introduce change to people. In this course, Managing IT: Organizational Change Management, you'll learn how to clearly define roles and responsibilities and handle resistance to change. First, you'll explore the impact of organizational change management. Then, you'll gain the knowledge to help people transition through change. Finally, you'll learn key activities for effective organizational change management. When you're finished with this course, you'll have strong knowledge of how to effectively introduce change that will help you as you move forward in your career.
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Outcomes
- Course Overview : 1min.
- Understanding Organizational Change Management : 15mins.
- The RACI Matrix : 5mins.
- Understanding People’s Transition through Change : 22mins.
- Key Activities for Effective OCM : 50mins.
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