Managing Your Emotions in the Workplace
This course will teach you how to better manage and express emotions in a professional environment.
Learning Journey Context
This course serves as an entry point into Information Technology, building foundational knowledge before moving on to advanced frameworks or specialized paths.
Relevant for professionals pursuing roles within Information Technology.
Quick Facts
What You’ll Learn
There's always room for improvement when it comes to managing one's emotions. In this course, Managing Your Emotions in the Workplace, you'll learn to effectively regulate and assertively express emotions in a professional context. First, you'll explore the skill of emotional self-protection. Next, you'll discover strategies for developing emotionally healthy attitudes. Finally, you'll learn how to effectively manage and express emotions during a confrontation When you're finished with this course, you'll have the skills and knowledge of emotional regulation needed to make your emotional responses to workplace events a healthy part of your professional identity.
Outcomes
- Course Overview : 1min.
- Understanding the Importance of Emotional Intelligence : 8mins.
- Practicing Emotional Self-protection : 15mins.
- Developing Healthy Emotional Attitudes : 18mins.
- Managing Emotions During a Confrontation : 12mins.
- Identifying Main Ideas and Next Steps : 5mins.
FAQs
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