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Master Business Communication & Leadership Skills
Boost communication skills, build confidence, lead teams, resolve conflict, and influence others using business models.
This Course Includes
udemy
4.5 (588 reviews )
3h 15m 
english
Online - Self Paced
professional certificate
Udemy
About Master Business Communication & Leadership Skills
Master Business Communication & Leadership Skills
In today’s fast-paced global business world, strong communication is not optional. It’s essential. Whether you're leading teams, managing clients, handling conflict, or influencing stakeholders, your ability to communicate with clarity, confidence, and authority determines your success. This comprehensive course gives you a proven, practical system to enhance your leadership presence and business communication skills. You'll master Emotional Intelligence (EQ), Neuro-Linguistic Programming (NLP), and advanced communication strategies to handle high-stakes situations with composure and influence. From navigating difficult conversations to building trust. From delivering clear messages to managing emotional triggers. This course equips you with the tools used by global professionals to lead, inspire, and achieve results. Course Structure & Content Highlights
Section 1: Communication Foundations
• Understand the business communication process• Identify barriers and reduce communication "noise"• Learn the Communication Pie model to improve clarity
Section 2: Principles of Congruence
• Align your verbal, non-verbal, and emotional messaging• Use tone, emphasis, and flexibility to communicate with authenticity
Section 3: Emotional Intelligence (EQ) in Business
• Manage emotional triggers and handle pressure effectively• Apply multiple intelligence models for broader influence
Section 4: Logical & Influential Conversations
• Use the Heart vs Head framework for decision-making• Respond to objections with structured logic and calm
Section 5: Managing the Interaction
• Recognise and defuse Amygdala Hijack moments• Improve self-regulation and leadership focus in real time
Section 6: Communication Awareness Model
• Use high-level awareness tools to assess and refine interactions• Plan for important meetings using mind mapping and strategic tools
Section 7: Listening Behaviour in Business
• Upgrade your active listening and questioning techniques• Guide conversations with empathy and purpose
Section 8: The 5 C’s of Business Communication
• Make every message Clear, Concise, Complete, Correct, and Considerate• Apply the model to meetings, emails, and executive interactions
Section 9: Bonus Content
• Set and achieve professional development goals• Create your own communication growth action plan By the End of This Course, You Will:
Speak with greater clarity, confidence, and authority
Lead conversations with logic, empathy, and emotional intelligence
Use NLP techniques to remove blocks and communicate persuasively
Resolve conflicts professionally, even under pressure
Improve your presence in meetings, presentations, and team discussions
Build stronger client, stakeholder, and colleague relationships
Gain the tools to lead with purpose, presence, and influence Who This Course Is For:
Professionals wanting to upgrade their business communication and leadership skills
Managers, team leads, and executives seeking more presence and impact
Sales, client-facing, and consulting professionals seeking to persuade and influence
Entrepreneurs and business owners managing teams and partnerships
HR and support professionals handling difficult conversations
Job seekers preparing for leadership roles or interviews
Anyone committed to becoming a more confident communicator and leader What You’ll Receive:
3.5+ hours of practical HD video training
13+ downloadable worksheets and communication models
Real-world communication strategies based on EQ and NLP
Lifetime access with all future updates
Certificate of Completion
Access via desktop, mobile, and TV Meet Your Instructor – Jason Hurley Jason is a senior corporate trainer with over 18 years of international experience working with world-class organisations including Shell, Cisco, Bayer, Chanel, L’Oréal, and Tencent. With a background in leadership, soft skills, and business transformation, Jason brings proven strategies and global insights to help learners become confident, impactful communicators and leaders. Why Communication & Leadership Matter Your technical skills open the door. Your communication skills determine how far you rise. Leadership, confidence, and conflict resolution all begin with how you express ideas, influence others, and handle pressure. This course empowers you with the communication tools to lead effectively, build trust, and advance your career.
Enroll today to master the skills that drive success in every professional setting.
What You Will Learn?
- Master business communication for clear, confident, professional interactions that build trust, influence decisions, and enhance leadership presence. .
- Apply Emotional Intelligence (EQ) to influence others, manage conflict, strengthen relationships, and handle difficult conversations professionally. .
- Use NLP techniques to overcome communication blocks, clarify messaging, persuade others, and lead high-stakes business conversations confidently. .
- Align verbal, nonverbal, and emotional signals to create authentic, congruent communication that builds leadership credibility and trust. .
- Apply the 5 C’s model—Clear, Concise, Complete, Correct & Considerate—to every business communication for better clarity and impact. .
- Handle conflict with emotional control, logic, and outcome-focused communication strategies to manage difficult workplace conversations effectively. .
- Improve listening skills, ask better questions, guide discussions, and keep meetings focused, efficient, and outcome-driven. .
- Develop confidence, influence, and professional presence using real-world business communication models taught by a global corporate trainer. Show moreShow less.