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Master Dynamics 365 Service Analysis & Voice Of The Customer
Learn about Service Analysis & Voice of the Customer (VOC) in Microsoft Dynamics 365 And Become An Expert!
This Course Includes
udemy
2.5 (38 reviews )
3h 54m 
english
Online - Self Paced
professional certificate
Udemy
About Master Dynamics 365 Service Analysis & Voice Of The Customer
Do you want to become an expert in Microsoft Dynamics 365 For Customer Service
Service Analysis and Voice Of The Customer Surveys (VOC)
?
If yes, then this course is for you.
WHY TAKE THIS COURSE?
Did you know, Microsoft Dynamics 365 is a cloud based Enterprise Business Solution that help companies in Sales Force Automation, Improve Customer Experience, Field Service management, Project Service Automation, Manage Financials and Operations for any business? Dynamics 365 is one of the
primary focus of Microsoft
and a lot of innovation is happening towards the improvement of this product and the companies who use Dynamics 365. If you are a Consultant or an aspiring Consultant, then this course will help you understand Customer Service of Dynamics 365
.
So, go ahead, enroll in this course to become an expert. Wish you all the very best.
What You Will Learn?
- Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Service Management Analysis and Voice of the Customer Surveys - Part 3 of MB2-718) .
- Prepare for MB2-718 certification (Part 3/5) by watching videos and practising on Dynamics 365. .
- Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification .
- Be confident to configure Dynamics 365 for Customer Service.