NUS: Intercultural Communication at Work – Land the job and do it well

Leveraging a holistic understanding of intelligence, emotional, cultural and adversity quotients, this course guides job applicants in resume writing, interview skills and professional communication skills for teamwork, conflict management, negotiation and presentation

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Why choose Essentials (Small Teams)?

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1 Academy,16 Self-Paced Courses
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Self-Paced Learning ,Employee Upskilling
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Course Insight

Suitable for intermediate learners. Works well as a continuation after mastering Business & Management fundamentals. It bridges the gap toward advanced, production-level engineering.

Intermediate FriendlyCertification IncludedSelf-Paced LearningCareer Transition Oriented

SKILLS TO
MASTER

Business & Management Basics
Fundamental principles and concepts
Practical ApplicationTrending
Real-world project implementation
Best Practices
Industry standard workflows and guidelines
Problem Solving
Core Concepts
Implementation
Workflow Integration
Optimization
Careers:Relevant for professionals pursuing roles within Business & Management.

Quick Facts

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What You’ll Learn

In a market with rising diversity and uncertainty, employers are not only seeking candidates with intelligence and emotional abilities, but also looking for individuals who are culturally sensitive and resilient. Intelligence quotient, emotional quotient, cultural quotient and adversity quotient are, therefore, among the fundamentals of effective professional communication in a culturally diverse workplace.

Against this backdrop, this course aims to guide job applicants from landing a choice position to performing professionally at work. Topics 1 and 2 facilitate the acquisition of professional communication skills associated with personal branding, CV writing and interview skills. Topics 3, 4 and 5 look into relationship building, teamwork, conflict management, negotiation and presentation which are crucial to building and sustaining professional credibility.

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Outcomes

  • Identify their values, strengths and weaknesses using the IQ-EQ-AQ-CQ framework.
  • Apply strategic language to craft their personal brand for the workplace through their resume, cover letter and LinkedIn profile.
  • Demonstrate effective verbal and non-verbal communication in professional settings Distinguish cultural nuances in professional communication and adapt effectively to different organizational settings.
  • Build credibility through effective communication in a culturally diverse workplace.
  • Communicate effectively to facilitate teamwork, negotiate and manage conflict in different cultural contexts.
  • Craft and deliver audience-centric and persuasive presentations.
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NUS: Intercultural Communication at Work – Land the job and do it well
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