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Operations and Process Management
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This Course Includes
coursera
4.8 (125 reviews )
45 hours 
english
Online - Self Paced
course
Illinois Tech
About Operations and Process Management
The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity.
What You Will Learn?
- Module 1: Performance Improvement Methodology Module 2: Continuous Improvement Movements, Continuous Improvement Tools Module 3: Process Mapping, Historical Data and Performance Measures Module 4: Risk Management and Project Management Module 5: Excellence in Business Processes Module 6: Action Plans and Change Management Module 7: Quantifying Process Improvements Module 8: Technology Insights and Course Wrap Up Summative Course Assessment.