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Professional English Emails | Write Clearly and Effectively

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Professional English Emails | Write Clearly and Effectively

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  • icon11 hours 52 minutes
  • iconenglish
  • iconOnline - Self Paced
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About Professional English Emails | Write Clearly and Effectively

Course Introduction

General Lesson Structure

What We Will Learn

Section Overview

Creating an Outline

Bullet Lists

The CTA

Main Email Structure

Avoiding Mistakes

Being Specific

The Email Subject

Writing Style for Clear Emails

Paragraphs

Keyboard Settings

Tone and Purpose

Formality and Politeness

Abbreviations, Acronyms, and Expressions

Timing and Faux Pas

Scenario | Apologizing for a Problem

Part 1 | Greetings and Apology

Part 2 | Making Up for It

Recap | Apologizing for a Problem

Scenario | Replying to an Inquiry

Part 1 | A More Personal Greeting

Part 2 | Addressing Questions

Part 3 | A Helpful Final Thing

Recap | Replying to an Inquiry

Scenario | Checking in with Colleagues

Part 1 | Background Information

Part 2 | The Ask

Recap | Checking in with Colleagues

Scenario | Meeting Follow-up

Part 1 | Recognition and Review

Part 2 | Action Items and Closing

Recap | Meeting Follow-up

Scenario | FYI About an Event

Part 1 | Mandatory Event

Part 2 | Getting Buy-in

Recap | FYI About an Event

Scenario | Calling in Sick

Part 1 | Explaining the Situation

Part 2 | Anticipating Concerns

Recap | Calling in Sick

What is a closing salutation?

Common Salutations

Scenario | Work Completed Update

Part 1 | Broad Context

Part 2 | Update Breakdown

Recap | Work Completed Update

Scenario | Confirming Order Details

Part 1 | Setting Expectations

Confirmation and CTA

Recap | Confirming Order Details

Scenario | A Simple Confirmation

Full Email | Using a List to Confirm

Recap | A Simple Confirmation

Scenario | Confirming a Time

Part 1 | Proposing Acceptable Times

Part 2 | Special Instructions and CTA

Recap | Confirming a Time

Scenario | Confirming a Project

Part 1 | Essential Context and Questions

Part 2 | Closing Respectfully

Recap | Confirming a Project

Scenario | Getting Requirements

Part 1 | Setting a Very Formal Tone

Part 2 | A Polite CTA

Recap | Getting Requirements

Scenario | Requesting Role Details

Part 1 | Getting Specifics

Part 2 | Leaving the Door Open

Recap | Requesting Role Details

Scenario | A Simple Request

Full Email | Short and to the Point

Recap | A Simple Request

Scenario | A Complex Request

Part 1 | Providing Key Background Information

Part 2 | A Clear CTA and Gentle Push

Recap | A Complex Request

Scenario | Sending a Resume

Part 1 | Expressing Interest in the Position

Part 2 | Implying a CTA

Recap | Sending a Resume

What is a Cover Letter

Structure of a Cover Letter

Part 1 | Stating Intention and Role Fit

Part 2 | Key Qualifications and Attributes

Part 3 | Wrap-up and CTA

Recap | Sending a Cover Letter

Scenario | Sending a Link

Full Email | Familiarity, Clarity, and Staying in the Loop

Recap | Sending a Link

Scenario | Sending Slides

Full Email | Direct and To-the-point

Recap | Sending Slides

Scenario | Clarifying a Misunderstanding

Part 1 | Acknowledging the Issue

Part 2 | Wrapping Up a Clarification

Recap | Clarifying a Misunderstanding

Scenario | Correcting an Error.

Part 1 | Explaining the Error

Part 2 | Resolving the Error

Recap | Correcting an Error

Scenario | Let's Meet

Part 1 | Small Talk and Proposal

Part 2 | Availability and CTA

Recap | Let's Meet

Scenario | Thank You

Full Email | Showing Appreciation Politely and Closing the Loop

Recap | Thank You

Bonus Email | A Quick and Friendly Thank-you

Scenario | Giving Advice

Part 1 | Setting Up the Advice

Part 2 | Providing Specifics

Recap | Giving Advice

Course Wrap-up

What You Will Learn?

  • Hi. I'm Luke!.
  • Do you often feel frustrated when writing English emails because you can’t express exactly what you mean? Or maybe your work emails occasionally cause misunderstandings or awkward situations..
  • I get it..
  • It is a common issue that many English learners have. The fact is, an email is often the first impression someone has of you. The way you write has a big impact on how people feel about you. The good news is that learning to write clear and impactful English emails is not as hard as you might think..
  • In this course, you will improve your English email writing skills, whether you need to write emails to a colleague or a friend, whether you need to be formal or casual, whether you are writing to someone you don’t know or someone you’ve known for years--you will be able to handle anything. The key will be looking at examples of clearly-written emails in real-life situations. For each email, we will explore a scenario and go through the example in detail, pulling out methods, tips, structures, idioms, phrases, grammar, and vocabulary. We will also discuss more complex things, like creating the right tone, ensuring the correct level of formality, communicating ideas effectively, and much more..
  • Of course, it will be crucial to practice what you learn. Each example we look at will be provided in PDFs so that you can use them as templates for your emails. Put what you learn into practice, and you will see the results..
  • Some of the specific things you will learn in this course:.
  • Using tone to fit the purpose of your email and write with impact.
  • Building a structure to ensure clarity and avoid misunderstandings.
  • Reducing errors that may lead to negative judgment and missed opportunities.
  • Words and phrases to stand out from the crowd and get your point across.
  • English grammar for communicating ideas effectively.
  • The most common salutations, greetings, subject headings.
  • Business English email norms, etiquette, and faux pas.
  • You’ll also learn:.
  • How to open and close an email to give the right first and last impression.
  • How to make requests, inquiries, and even more direct demands.
  • How to clarify misunderstandings, resolve conflicts, and apologize.
  • How to write an impactful cover letter and resume to a potential employer.
  • How to push someone without making them uncomfortable.
  • Much more!.
  • If you are ready to get serious about writing clear and impactful emails and start expressing exactly what you mean in writing, your next step is simple: Sign up for this course!.