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R12i Oracle Service Contracts Fundamentals
Learn to implement and use Oracle Service Contracts for Service Agreements, Warranties and Extended Warranties
This Course Includes
udemy
4.7 (2 reviews )
4.5 total hours 
english
Online - Self Paced
course
Udemy
About R12i Oracle Service Contracts Fundamentals
Oracle Service Contracts provides a complete contract authoring and execution solution to manage warranties and extended warranties, usage and subscription based services, as well as complex service agreements.
Contract administrators can setup standard service offerings and author service contracts in Oracle Service Contracts. Complex contracts can be quickly created using predefined contract templates, coverage rules, and clauses from a library of standard terms and conditions. Contracts launch pad allows contract administrators to view, modify, renew and terminate contracts from a single workbench. Oracle Service Contracts helps standardize global service offerings while providing the flexibility to author complex contracts tailored for unique customer needs.
Oracle Service Contracts enables you to create and manage the Service Agreements, Warranties, Extended Warranties. This includes service contracts for:
Counter-based usage items like printers or photocopiers
Subscriptions such as a cloud-based software subscription charging monthly fees
Complex repair and maintenance service agreements such as Aircraft maintenance
Service Contracts provides visibility to contract entitlements and assists users in acting upon contractual commitments within the contract.
KEY FEATURES
• Service Contracts Administrator Workbench
• Workflow-driven contract negotiation
• Online Acceptance Portal for customer review of published contracts
• PCI compliant security and encryption for credit cards
• Partial period billing and revenue recognition
• Flexible approval rules with Oracle Approvals Management
KEY BENEFITS
• Standardize contract processes to comply with corporate policies, security standards and revenue recognition guidelines
• Implement and automate best practice policies to maximize service revenue
• Streamline contract negotiation and administration to reduce complexity and costs
What You Will Learn?
- Learn to implement and use Oracle Service Contracts.
- Understand and describe Oracle Service Contracts business process flows.
- Understand Oracle Service Contracts Concepts.
- Will be able to setup a Service Contracts User and Administrator.
- Manually create a Service Contract.
- Understand the Service Contract approval process and underlying workflow.
- Approve and activate contracts.
- Query Service Contracts and Contracts History.
- Understand Customer Acceptance Portal and learn the procedure to get Service Contracts approved by customer.
- Manually create new Sales Order in Order Management and automatically create contract for Warranties in Oracle Service Contracts.
- To understand how to administer Service Contracts using the Administrator Workbench.
- Automatically create Service Contracts and generate invoices for Extended Warranty.
- To automatically and manually renew expiring Service Contracts.
- To change or terminate Service Contracts.
- Overview of Setting Up Service Contracts.