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S/4 HANA Stock Room Management and ECC SAP WM Support Course
Roles of Support Consultant and sample Tickets
This Course Includes
udemy
4.4 (40 reviews )
5h 25m 
english
Online - Self Paced
professional certificate
Udemy
About S/4 HANA Stock Room Management and ECC SAP WM Support Course
In this course, one can learn about the below topics
The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
Explained the level of tickets like L1, L2, and L3 based on the criticality
Few samples are provided for the tickets
Difference between the Criticality and the Priority of the tickets
Explained the difference between Core Team Members and the End Users
Different Support Tool names are given
Handling the tickets based on SLA
Planning the daily activities during Support Projects
Value addition to the Role
Different Tools in the Market are listed
SAP Warehouse Management Hyper care sample issues with solutions
SAP Warehouse Management Support Issues with solutions
SAP Warehouse Management Configuration changes related sample tickets
SAP Warehouse Management Program change related sample tickets
SAP S/4 HANA Stock Room Management vs SAP Warehouse Management. This helps to understand the future of SAP WM in S/4 HANA. Entire knowledge in SAP WM will be helpful on S/4 HANA also.
SAP Quizzes helps to revise the knowledge which was gained from the course
What You Will Learn?
- Roles and Responsibilities of an SAP Support Consultant .
- Details about SLA .
- SAP WM Sample Support Tickets with Solutions .
- Sample Change Requests with explanation.