
State-Bank-of-India: Crisis Response Management
Crises are an inevitable part of professional’s life, but they do not have to be a reason for your / organization’s downfall or poor business results. Crisis can be man-made and at times black-swan events like the recent pandemic. This e-course titled Crisis response management is designed to help foster leadership with the following end goals: Preventing crises that can be avoided Successfully navigating through crisis that cannot be avoided Sustaining business performance during crisis and Creating opportunity for innovation following a crisis.
Learning Journey Context
Works well as a continuation after mastering Business & Management fundamentals. It bridges the gap toward advanced, production-level engineering.
Relevant for professionals pursuing roles within Business & Management.
Quick Facts
What You’ll Learn
In this course, we’ll explore stages of crisis and how managers and leaders can affect business turn-around after a crisis through decision making, stakeholder management and rebuilding trust.
This e-lesson adopts a 7-step pedagogy design which is balanced between theory and praxis.
Inspire – Faculty videos on topics that are critical
Empower – Share your thoughts and point of view with other learners on the discussion forum
Self-assess & measure – a few self-assessments and exercises to introspect and find out where you are
Learn fast – Quick wins by transferability of the learning back to work place
Immerse – Further your knowledge and expertise through readings and discussions
Customize – Use the framework, templates and worksheets to create and retain for your business
Application – Action tips, Essentials and best practices from across domains
Join this course and develop ‘ stand-out’ leadership behaviors and traits will help you tide over crisis that can come your way.
Outcomes
- Learning how to detect warning signs that a crisis may be looming.
- Learning how to properly prepare for and prevent crises.
- Identifying appropriate damage control activities.
- Knowing what and how to communicate to stakeholders and .
FAQs
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