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Tech Support Career Guide and Interview Preparation

This course is part of IBM IT Support Professional Certificate

     
  • 4.7
  •  |
  • Reviews ( 46 )
Free

This Course Includes

  • iconcoursera
  • icon4.7 (46 reviews )
  • iconFlexible schedule
  • iconenglish
  • iconOnline - Self Paced
  • iconcourse
  • iconIBM

About Tech Support Career Guide and Interview Preparation

Learn new concepts from industry experts

Gain a foundational understanding of a subject or tool

Develop job-relevant skills with hands-on projects

Earn a shareable career certificate from IBM

What You Will Learn?

  • Summarize the basic functions and tasks of the technical support specialist role..
  • Describe some career paths for technical support and the job prospects for the field..
  • Review technical support fundamentals and refresh essential skills..
  • Discover what to expect from a technical interview so you can come prepared..