UMD, USMx: Platform Product Revival

LCNC Platforms support vital business processes, but 75% of IT implementations fail. Learn how users are the most critical and difficult part of platform success - and how to respond when “Everything is broken” and you need LCNC Platform Revival.

Intermediate FriendlyCertification IncludedSelf-Paced Learning
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🧠 Good for intermediate learners
⚠ May feel basic for advanced users

Learning Journey Context

Works well as a continuation after mastering Business & Management fundamentals. It bridges the gap toward advanced, production-level engineering.

Career Relevance

Relevant for: Frontend Developer, Full Stack Developer, Web Engineer.

Quick Facts

4 weeks
USMx
Intermediate
Self-Paced Online
Online Course
edx
English
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What You’ll Learn

At multiple points in your professional life, a technology tool you are responsible for building will fail. There are a million reasons why these things happen, but failed systems aren’t failures. They are delayed successes. This final course will go through the process to help you digest what went wrong, and how to course correct.

We will start with strategies to evaluate where things failed. You need to know how to react when users say everything is broken. The first response is usually frustration. Which while understandable, isn’t productive. You will learn strategies for user engagement and bringing them into the fold for the development process.

You will learn how to engage with users. Listening is critical for success but how you show them you are listening is part of the art form.

Once you have heard from your users, get them talking to each other. Facilitate a user community to get support for your platform rollout. This will ultimately lead to increased adoption.

After you have tried everything, we will show you how to determine if anything is salvageable, and decide how to move forward. That may mean a new Platform. We’ll show you how to get the most out of a bad situation. You’re not starting over, but you are starting again with more information and understanding of your business, your users, and your platform needs. Knowing how to close a failed platform implementation is an important Product Platform Managers skill.

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Outcomes

  • Change Management and User Adoption Essentials .
  • Evaluation methods for a failed rollout .
  • Methods for reviving a failed platform .
  • Establishing a user community .
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FAQs

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UMD, USMx: Platform Product Revival
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✓ Compare side-by-side before spending money
Check Latest Price →
Price may vary. Check latest price on provider site.
🧠 Good for intermediate learners
⚠ May feel basic for advanced users