When you enroll through our links, we may earn a small commission—at no extra cost to you. This helps keep our platform free and inspires us to add more value.
NUS: Intercultural Communication at Work – Land the job and do it well
Leveraging a holistic understanding of intelligence, emotional, cultural and adversity quotients, this course guides job applicants in resume writing, interview skills and professional communication skills for teamwork, conflict management, negotiation and presentation
This Course Includes
edx
0 (0 reviews )
6 weeks at 2-3 hours per week
english
Online - Self Paced
course
NUS
About NUS: Intercultural Communication at Work – Land the job and do it well
In a market with rising diversity and uncertainty, employers are not only seeking candidates with intelligence and emotional abilities, but also looking for individuals who are culturally sensitive and resilient. Intelligence quotient, emotional quotient, cultural quotient and adversity quotient are, therefore, among the fundamentals of effective professional communication in a culturally diverse workplace.
Against this backdrop, this course aims to guide job applicants from landing a choice position to performing professionally at work. Topics 1 and 2 facilitate the acquisition of professional communication skills associated with personal branding, CV writing and interview skills. Topics 3, 4 and 5 look into relationship building, teamwork, conflict management, negotiation and presentation which are crucial to building and sustaining professional credibility.
What You Will Learn?
- Identify their values, strengths and weaknesses using the IQ-EQ-AQ-CQ framework.
- Apply strategic language to craft their personal brand for the workplace through their resume, cover letter and LinkedIn profile.
- Demonstrate effective verbal and non-verbal communication in professional settings Distinguish cultural nuances in professional communication and adapt effectively to different organizational settings.
- Build credibility through effective communication in a culturally diverse workplace.
- Communicate effectively to facilitate teamwork, negotiate and manage conflict in different cultural contexts.
- Craft and deliver audience-centric and persuasive presentations.