UMD, USMx, UMCES: Stakeholder Outreach: Effective Communication of Complex Environmental Threats

About UMD, USMx, UMCES: Stakeholder Outreach: Effective Communication of Complex Environmental Threats

In this course you’ll learn how to improve your project management communication in your work environment and motivate and engage communities with clear communication to address complex environmental problems. As an environmental advocate or project manager, your active listening skills and effective communication skills are paramount to in person team members, remote teams, general employee engagement, and even more so for achieving success. The first step in solving complex societal and environmental problems is to rally support around the idea that there is a problem worth solving and that can be solved. This is achieved with good communication, teamwork, and clarifying data visualization.

This course will begin with storytelling as an effective communication skill providing powerful frameworks for establishing meaning and understanding about complex topics. However, better communication is not always verbal. A picture is worth 1,000 words (or more), and so the course continues with data visualization to help succinctly present meaningful data and engage stakeholders with powerful information. Additional communication strategies covered are the importance of presence, being confident and engaging as well as establishing trust and credibility. By improving poor communication skills and converting them into effective workplace communication across various communication channels on your project team with both verbal and non-verbal communication styles improves your environmental project management. The benefits of effective communication on workflow, teamwork, employee engagement, team collaboration, overall well-being of the project are seen in real-time as you improve your team communication. And finally, the course establishes the fundamentals of good presentations for project management, when presenting for stakeholders and project team members in-person onsite in your work environment, utilizing communication tools like zoom, or face-to-face giving a public presentation. We provide the effective communication techniques; using proven designs and techniques and the art of data and clear communication to increase engagement on your environmental projects. Whether it’s internal communication or customer outreach, the best communication process starts with a story.

Together, storytelling, data visualization, and presence can help to motivate stakeholders and give convincing clarifying presentations when managing large-scale complex environmental projects.