Conflict Resolution in Leadership and Talent Management

About Conflict Resolution in Leadership and Talent Management

CONFLICTED LEADERSHIP

Leading a team is a demanding endeavor, and there are always problems. Namely, conflicts among team members (or involving the leader) are present. Very present. Therefore, it's important to know how to

effectively solve these conflicts

to be a better leader. That is what we will explore in this course.

WHY THIS COURSE?

Naturally, you will find multiple courses on social skills. So... why this one? Easy. Because it's

the most complete one out there

. I've been coaching top executives and professionals for over 5 years, helping with conflict resolution in many different contexts:

Conflicts with co-workers that are competing in terms of workload or credit;

Conflicts with other executives to obtain support for key initiatives;

Conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews;

And many others; What this mean in practice is that I know the techniques that disarm people. That get people to talk. That make people feel safe to voice their concerns. That reveal the source of conflicts. That make adversaries create alliances. And many other use cases. You see where I'm going with this. For years, I've been leveraging

exclusive, proprietary techniques

. Now it's time I share some of them with you.

COURSE STRUCTURE

This short course will walk you through some

core techniques for conflict resolution

, especially if you're leading a team, including showing respect and empathy, analyzing the person's rules, detecting whether the person goes violent or silent, and many others. The course has three major components:- The

Diagnostic

(how to assess what type of conflict you have on your hands, and what rules were broken that led to it);- The

Techniques

(techniques to use to de-escalate the situation including empathy, understanding, respect, guiding towards implementation, and others);- The

Traps

(traps to avoid that can escalate the situation or cause a misalignment of expectations later); Not only is it a conflict resolution course, it's also, in many ways

a social skills course

in general, which means you will be able to transplant many of these techniques from this context to other areas of life (relationships, family, friends, and others).

LET ME TELL YOU... EVERYTHING

Some people - including me - love to know what they're getting in a package. And by this, I mean,

EVERYTHING

that is in the package. So, here is a list of

everything that this course covers

:

You'll learn how to

diagnose the type of conflict

that you have on your hands (a "hot" conflict versus a "cold" conflict) - as well as which tools to use for either case;

You'll learn about the

types of personal rules

that, when broken, cause conflicts (people being disrespected, offended, or others), as well as how to avoid breaking them in the future;

You'll learn how to

show respect and understanding

with the other side, which makes them identify more with you and drop their guard, becoming more persuadable;

You'll learn how to

comfort and support someone

that has heightened emotions, helping them effectively transition from emotion to logic;

You'll learn how to

leverage mediation and diplomacy

when there is a conflict between two other parties and you are in the middle - and how to effectively perform that mediation without offending either side;

You'll learn when to

leverage personal boundaries

to prevent negative behavior by others, as well as how it can prevent bigger conflicts later on;

You'll learn how to leverage the principle of

implementation intention

to make the other side focus on a solution to the problem instead of continuing to focus on negativity;

You'll learn about what usual

misalignment traps you can fall into

(having different expectations, interpretations, others) and how to address them;

You'll learn about what usual

escalation traps there are

(disrespecting someone, not paying attention, others) and how to address them;

MY INVITATION TO YOU

Remember that you

always have a 30-day money-back guarantee

, so there is no risk for you. Also, I suggest you

make use of the free preview videos to make sure the course really is a fit

. I don't want you to waste your money. If you think this course is a fit and can take your knowledge to the next level... it would be a pleasure to have you as a student. See on the other side!