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Conversational Selling Playbook for SDRs
This course is part of Salesforce Sales Development Representative Professional Certificate
Free
This Course Includes
coursera
4.7 (34 reviews )
25 hours (approximately) 
english
Online - Self Paced
course
Salesforce
About Conversational Selling Playbook for SDRs
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Salesforce
What You Will Learn?
- Understand the process of asking strategic questions, establishing trust, identifying pain points and proposing value in efforts to closing a sale.
- Identify your Ideal Customer Profile and target persona to build a lead list, qualify prospects, and leverage data to drive activity.
- Investigate various outreach channels and generate a call script incorporating Conversational Selling strategies.
- Develop a foundation for emotional intelligence in a sales context and generate an empathetic email.